Financial Policies
We are committed to providing high quality care to our patients.
Our goal is to help you reach the best oral health possible so you can enjoy the benefits of a comfortable, functional, and attractive smile.
Payment for Services
Payment is expected at the time of your services. If you have dental insurance, we will provide an estimate of your co-payment and collect that portion at the time of your appointment. If an over-payment is made, you will receive a refund once all claims are processed. We accept cash, checks, Visa, MasterCard, Discover and American Express. We also offer Care Credit, a healthcare financing program that offers interest-free payment plans upon approval.
A late fee of 1.5% will be assessed monthly to accounts after 60 days. Any unpaid balance over 90 days will be considered delinquent and turned over to a collection agency. Fees may apply. Returned check fee is $25.00
Appointment Policy
We make every effort to value your time and we schedule your appointment time just for you. We are committed to your oral health. Keeping your scheduled appointments allows us to be partners in your dental care. We truly appreciate your courtesy of giving us a 48 hour notice if you have a conflict with your appointment and need to schedule a different day or time.
*Missed appointments or appointments cancelled with less than a 24 hour notice are subject to a $50 charge.
Dental Insurance
It’s important to remember that you insurance coverage is a contract between you and your insurance company. Benefits and coverage vary significantly from plan to plan. Please keep in mind that insurance is not designed to provide 100% benefit, but rather is meant to assist in the cost of dental care. To avoid surprises on your bill, it is important to understand what your insurance will cover, and what portion will be your responsibility. Dental benefits should not be confused with the dental services you need, which are determined by you and our Doctors.
As a courtesy to our patients, we are happy to submit your claims for services. In order for us to do this, you must provide us with accurate and up-to-date insurance information. We will try to verify your coverage and plan before your appointment. With this, we will estimate the insurance portion and your co-payment. This may or may not be what your insurance company will actually pay. Your plan may base its dollar allowance on a usual and customary fee schedule which may not coincide with current fees in our area. We’ll do our best to help you receive maximum benefits. Patients are responsible for all balances incurred for services received.
Our insurance coordinators work to assure payment on all outstanding claims, but if insurance has not paid on your claim after 60 days, we ask that you contact them to help expedite the process. After 90 days you will be asked to pay the balance or your account will be considered delinquent.
